This guide is for those new to the world of KBW. It introduces and explains the key KM issues and challenges. It explains the proven Knowledge Doctor approach and key KM terms and phrases.
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Contents of this guide
Key terms of KBW; the significance that organisational culture plays; the 4 C's of KBW; your next steps.
You will find this guide invaluable at early stages of your project, especially if you have to explain KBW to other people in your team/department.
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